Old Masters Academy Sales and Refund Policy
By enrolling into the Old Masters Academy course you agree to comply with our Sales and Refunds Policy.
1. Products Sales
1.1 Old Masters Academy offers personal tutoring for fine artists via email and additional educational materials, including video lessons and text materials on “How to Paint like the Old Masters using Modern Materials” and other fine art related topics.
1.2 The personal tutoring and educational materials are packed into the Old Masters Academy course. Access to the course products is provided in form of the Old Masters Academy membership.
1.3 The course membership can be purchased for a one-time payment.
– The price of the course includes the complete package of video lessons and bonuses.
– All tutoring and educational materials contained in the course are delivered after a payment.
– User will continue having full access to all video lessons and bonus books for a lifetime of the products.
2. Tutoring and Products Delivery
2.1 Personal tutoring for fine artists is provided by Old Masters Academy tutors via email. Other forms of delivery can also be used at discretion of tutors, such as Skype, webinars, live video streaming, etc.
2.1 Additional education materials of the Old Masters Academy, including video lessons and bonuses are digital intangible products and as such delivered in digital format only. There are no DVDs, physical books or other tangible products deliverables.
2.2 All Old Masters Academy educational materials are available 24/7/365 days a year excluding short periods of necessary technical maintenance and product upgrades.
2.3 The Old Masters Academy video lessons are streamed online and can be watched online only.
2.4 Downloading of the Old Masters Academy video lessons to ones computer or other device is strictly prohibited. This policy protects our copyrighted products distribution. Any violation of this policy will be prosecuted in accordance with international laws.
2.5 The Old Masters Academy bonus books are available in PDF and/or HTML format and can be read online or downloaded to ones computer or other device.
2.6 It is a user’s responsibility to contact Old Masters Academy tutors via email or online via this website, to ask any art related questions and artwork critiques. All Old Masters Academy products are deemed to be delivered upon a user signs up to the course and receives an access to the membership Dashboard, which contains links to all video lessons and bonuses featured in the course.
2.7 The delivery of products is deemed full and complete regardless whether a user consumed the products he or she has access to. The term “consumption” here means watching any of video lessons or reading any of bonus books or contacting tutors for personal support and tutoring.
2.8 A user will have an access to purchased products for a lifetime of these products.
3. Membership Cancellations
3.1 The Old Masters Academy offers a Free Demo account that you can subscribe to before purchasing the course. The Free Demo is a good taster of what to expect from the course. Please use this opportunity to decide whether you want to enroll.
3.2 You can request your account cancellation at any time after enrolling in the Old Masters Academy. An account cancellation request has to be sent to our Customer Support team.
3.3 Cancellation of an account does not provide a refund; it simply closes your account and terminates the access to the course by removing your username and password from our database.
4.1 If you are not 100% satisfied with your purchase, send us an email within 120 days from the purchase date and we will review your case.
4.2 You can receive a full refund for products you have paid for but that have been not delivered. Please contact our Customer Support team in such case.
4.3 WE DO NOT ISSUE REFUNDS FOR PRODUCTS THAT HAVE BEEN ALREADY DELIVERED. Please refer to the Clause 2 of this Sales and Refund Policy for the “Tutoring and Products Delivery” Terms and Conditions.